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Return your Ziemi light easily

You have the right to notify us of your intention to return your order up to 30 days after receipt. After that, you have a further 14 days to send the product back. You'll then be refunded the full order amount. Only the cost of returning the product from your home to the online store is at your own expense.

If you exercise your right of withdrawal, the product must be returned to the trader with all supplied accessories and in its original condition and packaging. If that isn't possible due to circumstances beyond your control, you can contact us at [email protected].

We will then refund the amount owed within 14 days of your return notification, provided the product has been received back in good order.

Report your return

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